Executive recruiting firms are always looking for the best ways to find top talent. But in recent decades, how we determine successful CEOs has changed dramatically. What should a recruiter be looking for in a 21st century business leader? Have emerging communications strategies and innovative technologies changed how we assess CEO performance and success? Cutting-edge executive recruiting firms have the answer.
Thirty years ago, a top executive might be able to justify the performance of their company based solely on high-level financial metrics such as gross margin, revenue and cash flow. But in the modern business marketplace, the value of a savvy CEO extends beyond baseline financial data. Instead, today’s top executives are concerned with concepts such as employee engagement, workplace diversity, enhanced customer experiences and engaging customers through various social channels.
Knowing how to incorporate new technologies also plays a role in quantifying success. The ubiquity of mobile broadband technology and the proliferation of big data are some of the main driving forces behind these changes. Previously, concepts such as employee engagement and social customer engagement were once derided as “fuzzy” or “soft” ideas that had little connection to the actual performance of the organization. Now, new metrics and innovative technology are proving that value can be measured across multiple channels of a company, and that these results play an integral part in its success.
Innovative CEOs recognize that whether you are engaged in a sales conversation with a potential client, delivering a presentation to company stakeholders, using a recruiter to attract highly-motivated team members, or responding to a customer service issue, the main goal should always be understanding what the added value is. Once this is grasped, high-performing CEOs are able to implement an effective game plan to achieve their goals.
Successful CEOs strategically incorporate data and technology to improve their company’s bottom line and the performance of their employees. In short, measuring the value of contemporary CEOs is a multi-layered approach that spans the entire organization’s resources, talent and technology. This is no small feat. Executive recruiting firms can help you sift through relevant data to find the right leaders to take your company to the top.